Privacy Policy
Privacy Policy for AI Chatbot
At AICreators, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and disclose personal information in connection with our AI Chatbot built using UChat, which connects WhatsApp cloud API with ChatGPT API.
1. What Information We Collect
We collect personal information such as user name and messages when you use our AI Chatbot. This information is shared between ChatGPT API, WhatsApp cloud API, and UChat. We do not store this data on our servers, and it is only stored on UChat servers under our account. We do not use the messages to train the Chatbot. We also collect API keys shared by the user to authenticate access to our services.
For paid users who purchase our services, we collect personal and payment information necessary to process their order, such as email address, name, and credit card details. We use Stripe to process payments securely, and we do not store any payment information on our servers. Stripe may collect and store your email address as part of their payment process. We do not share any information collected during the payment process with any third parties unless required by law.
2. How We Use Your Information
We use the personal information we collect to provide our AI Chatbot service to you. We do not use this information for any other purpose. We do not share this information with any third parties except our service providers, which we use to provide you our AI Chatbot service. For example, we may use UChat to authenticate your access, ChatGPT to generate our AI Chatbot's responses and Whatsapi to connect to WhatsApp servers.
We use your payment and personal information to process your order and charge your credit card using Stripe payments. We may also use your email address to send you important information about our services, such as outage notifications, system status alerts, and account-related notifications.
3. How We Share Your Information
We do not sell, rent, or lease your personal information. We may share your information with our service providers, which we use to provide you our AI Chatbot service, such as UChat, ChatGPT, and Stripe Payments. We do not share your personal information with any third-party marketers or advertisers except when required by law.
We may share your personal information with law enforcement agencies and regulators when necessary to comply with legal requirements, to respond to lawful requests, to protect our rights and interests or the rights and interests of our users, to prevent illegal activities, or to investigate fraud or other criminal activities.
4. Security Measures
We take appropriate technical and organizational measures to protect personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage, using industry-standard security measures such as SSL/TLS encryption and firewall protection. We also ensure that our service providers who process personal information on our behalf also implement appropriate security measures.
5. Compliance with GDPR Regulation
We comply with the General Data Protection Regulation (GDPR) and ensure that personal information is collected and processed lawfully, fairly, and transparently. We also ensure that personal information is accurate, kept up to date, and is only used for the purposes for which it was collected. We also ensure that users have the right to access, rectify, and erase their personal information, as well as the right to object to the processing of their personal information.
6. Compliance with CCPA Regulation
We comply with the California Consumer Privacy Act (CCPA) and ensure that users have the right to know what personal information is being collected, the right to request deletion of their personal information, and the right to opt-out of the sale of their personal information. We also ensure that we do not discriminate against users who exercise their CCPA rights.
7. Compliance with CalOPPA Regulation
We comply with the California Online Privacy Protection Act (CalOPPA) and ensure that our privacy policy is prominently displayed on our website. We also provide a mechanism for users to contact us with any questions or concerns about our privacy policy.
8. Data retention
We retain personal information for as long as necessary to provide our AI Chatbot service to you. We may also retain personal information for a longer period if required by law.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. We recommend that you review this policy regularly to stay informed about our data processing activities.
If you have any questions or concerns about our privacy policy, please contact us at aditya@aicreators.co.